(a) Artist-only publishing. Only users registered as artists may publish artwork or participate in artist events on Galleria.Art. Visitor and collector accounts may browse, follow, save, comment, and purchase, but may not upload artwork or open artist-page features.

(b) Paid-plan requirement. Every artwork published on Galleria.Art must be covered by a current paid artist subscription plan. Publishing requires an active subscription with payment in good standing. Plans, prices, and the artwork quota included in each plan are described on the platform's pricing page and may change in accordance with paragraph (f) below.

(c) Plan quota and visibility. Each subscription plan includes an artwork quota. If an artist's published-artwork count exceeds the quota of their current plan, Pllay AI may make some artworks non-public to bring the visible total within the plan's limit. The most recently published artworks are hidden first; hidden artworks remain in the artist's account and become public again automatically when the artist upgrades or removes existing artworks. Artists may designate specific artworks as pinned to exempt them from the newest-first rotation; if pinned-artwork count alone exceeds the plan quota, the same newest-first rule applies among the pinned set. Pinning protects from rotation but does not raise the plan's quota. Plan downgrades take effect immediately, with no separate grace period for self-initiated downgrades.

(d) Non-payment consequences. If a scheduled subscription charge fails, Pllay AI will retry payment recovery for fourteen (14) days from the date of the failed charge. During this 14-day grace period the artist's profile and artworks remain public. If payment is not restored by the end of the 14-day period, Pllay AI will make the artist's profile and artworks non-public. Non-public content is not deleted at this stage; it is restored to public visibility automatically upon resumption of an active subscription. If the subscription remains in non-payment status for ninety (90) days after content was hidden, Pllay AI may permanently delete the affected content and close the account, with prior notice.

(e) Paid-only premium features. The artist page and all premium features (collector messaging, sales tools, analytics, virtual gallery placement, and other features so designated on the pricing page) are available only on paid artist plans with subscriptions in good standing.

(f) Changes to plans and pricing. Pllay AI may modify subscription plans, prices, quotas, and feature inclusions at any time. For changes that materially increase the price you pay, materially reduce the features included in your plan, or materially reduce your plan's artwork quota, affected artists will receive notice by email and through the platform at least thirty (30) days before the change takes effect. Additive changes and changes required to comply with applicable law may take effect immediately upon notice.

(g) Cancellation, right of withdrawal, and refunds. You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period unless otherwise stated. For direct subscription purchases through Galleria.Art (billed via Stripe), you have a fourteen (14) day right of withdrawal from the date of the original purchase or any renewal, with no reason required. To exercise this right, email support@pllay.ai. This 14-day right meets or exceeds Brazilian Consumer Defense Code Article 49 (Lei 8.078/1990) and EU Consumer Rights Directive Article 9. Outside the 14-day window, partial billing periods are not refunded except where required by mandatory consumer-protection law. App Store purchases follow Apple's refund policy and must be requested through Apple.

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